Terms of Service
The agreement between you and Datum for using the Datum apps.
Last updated: 2 September 2026
These terms govern your use of the Datum apps ("the Apps") provided by datadir s. r. o. ("Datum", "we", "us"). By installing or using an App you agree to them. If you don't agree, don't install the Apps.
1. The service
Each App adds a specific, focused capability to your Atlassian site — structured issue templates, field-change history, recurring issues, progress rollups, time-in-status, approvals, canned responses, SLA analytics, or Confluence page hygiene. Each installs on its own from the Atlassian Marketplace.
2. Your account and responsibilities
- You must have an Atlassian cloud site in good standing and authority to install apps on it.
- You're responsible for your site's content and configuration, and for how you use the Apps within Atlassian's rules and applicable law.
- You'll keep your contact details current so we can reach you about the service.
3. Plans, billing and the free tier
Each App is free for up to 10 users and offers a paid Standard plan billed per user per month in USD through the Atlassian Marketplace, on a recurring basis until cancelled. Charges are handled and enforced by Atlassian; the per-user price steps down automatically at higher host-user tiers. Uninstalling an App cancels its subscription going forward; Atlassian's proration and refund rules apply.
4. Acceptable use
Don't misuse the Apps: no attempting to breach security or per-install isolation, no reverse-engineering except as the law permits, no using an App to send unlawful or unsolicited messages, and no reselling the service without our agreement.
5. Data
Our handling of personal data is described in the Privacy Policy and, for the issue and page data we process on your behalf, the Data Processing Agreement, which forms part of these terms.
6. Intellectual property
We and our licensors own the Apps, the Datum brand, and all related materials. You keep ownership of your site and data. We grant you a non-exclusive, non-transferable right to use the Apps while your subscription is active.
7. Warranties and disclaimer
We work hard to make the Apps dependable and safe. Except where the law says otherwise, the Apps are provided "as is" without warranties of any kind, and we don't warrant that they will be uninterrupted or error-free.
8. Limitation of liability
To the extent permitted by law, neither party is liable for indirect or consequential loss, and our total liability for any claim is limited to the fees you paid for the affected App in the 12 months before the claim. Nothing limits liability that cannot be limited by law.
9. Suspension and termination
You may stop using an App at any time by uninstalling it. We may suspend or end access for a serious or repeated breach of these terms, or where required by Atlassian or the law. On termination, the data provisions of the DPA apply.
10. Changes and governing law
We may update these terms; material changes will be notified by email and posted here with a new date. These terms are governed by the laws of the Slovak Republic, and the courts of the Slovak Republic have exclusive jurisdiction, without affecting your mandatory local consumer rights.
Contact: support@datadir.co. Company details: Legal notice.